Chris Schmidt is a senior client experience and customer success leader with a proven track record of building and scaling high-performing teams, strengthening client relationships, and driving long-term retention and growth. With over 20 years of experience in digital forensics and client management, he brings a unique blend of operational rigor and strategic insight to every organization he supports. In addition to his leadership roles, Chris is also a successful entrepreneur, having co-founded, grown, and ultimately sold a digital forensics business, an experience that deepened his expertise in building client-centric organizations from the ground up and creating long-term enterprise value.

Chris is known for uniting cross-functional teams around shared goals, implementing process improvements, and leveraging technology to elevate the client journey while delivering measurable business outcomes. He thrives in fast-paced, high-stakes environments where trust, responsiveness, and execution matter most, and has consistently served as a key partner to executive leadership in shaping customer-centric strategies. In parallel with his operational leadership, Chris has served as a trusted digital forensics expert on complex, high-profile matters, with extensive experience supporting litigation efforts, working alongside legal teams, and contributing as both a consulting and testifying expert. His ability to translate complex technical concepts into clear, actionable guidance has made him a valued resource in both academic and professional settings.

As a former U.S. Cycling Team member, Chris channels his energy into riding Colorado’s mountain roads on his road bike and exploring the open road on his motorcycle. He is occasionally seen performing as a DJ in the local nightlife scene and producing electronic dance music in the studio.